Refund Policy
Last updated: September 1, 2026
The Filed-Right Guarantee
Rejected or returned because of our error → fixed and refiled free, any refiling state fee on us, our service fee refunded. “Our error” means a mistake we made: information transcribed incorrectly from what you gave us, a state requirement we missed, or a formatting mistake in a document we prepared. The guarantee applies to every filing service we sell: formations, annual reports, amendments, fictitious names, dissolutions, and registered agent changes.
What the guarantee does not cover — your information is your responsibility
Every filing is prepared from the information you provide at intake, and by submitting it you confirm it is accurate. If a filing is rejected, returned, or filed with errors because the information you gave us was wrong or incomplete — a misspelled name, a wrong address, incorrect member or ownership details, an unavailable name where you declined our suggested alternative — that is not our error: no refund applies, and any refiling or amendment needed to correct it is billed at our standard rates plus state fees. The guarantee also does not cover changes of mind after submission or state processing delays. We will always help you fix a customer-information error quickly; we just can’t do it for free.
Before we file
If you cancel before we submit your Articles of Organization to the Florida Division of Corporations, we refund your payment in full — every dollar, including the state fee portion. Just email [email protected].
After we file
Once your filing has been submitted to the Florida Division of Corporations, the $125 Florida state filing fee is non-refundable — the State of Florida does not return it. We will refund the remainder of your plan price if we made an error in your filing that we cannot correct. If the Florida Division of Corporations rejects your filing (for example, your LLC name is unavailable and no backup works), we will work with you to fix and refile at no extra charge, or refund everything except the state fee.
Registered agent renewals
You can cancel registered agent renewal any time before your renewal date and pay nothing further. If a renewal has just charged and you did not intend it, email us within 30 days and we will refund it in full, provided we have not yet accepted service of process for you in the new term.
How to request a refund
Email [email protected] from the address on your order with the subject "Refund request." We process refunds within 5 business days to your original payment method.